Cancellation Policy/ Refund Policy:
We at Shree Web Solutions , adhere to refund/cancellation Policies for all the web services providing to our customers. To know the complete details about our policy, We request you to refer the respective service level agreement.
If a customer willing to request for a cancellation means then he/she has to send a mail to info@shreewesolution.in or they can send a mailing letter to our official address. Then our finance and management team will analyze the issues deeply and advice you related to further process.
If the problem/issue is from our side, then client will get activation code within one week of time from the date of his request by our accounts team. Then further money refund process will be taken care by Shree web Solutions team. If they didn’t receive any mail then their request won’t be considered valid
In line with providing our customers with the best quality and client experience, we have established a considerate cancellation & refund policy.
- We plan each project by dividing work into milestones.
- All projects begin with a complete discovery/analysis and creation of a scope of work document. This is done to make sure that both parties have a complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes.
- As there is time spent to achieve every milestone and complete every module, a refund is not possible for work already completed.
- In the event of a project terminated on a mutual basis, the client has control of all completed work and any payment for further development will become void. No previous payment or deposit would be refunded.
- No payment will be refunded once the client approves mockup designs and we move into the development phase of the project.
- There are no partial refunds for projects midway through a milestone phase.
- No cancellations are entertained for services that our marketing team has offered on special occasions. These are limited time offers and cannot be canceled.
- SEO and digital marketing packages are not refundable, but the client may cancel with a notice written 30 days in advance.
- We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days.
Regarding Refunds
- There is a long list of comprehensive services and packages that we offer to our esteemed and valued clients. Pertaining to that, there are different refund policies for the same.
- Work starts immediately once you sign the service agreement and so does the billing. No refunds will be provided for the services we have already given to the client.
- Any administrative fees, charges related to physical or software installation or taxes due to the regulation authorities above the prescribed rates are non-refundable. No claims shall be entertained regarding that.
- We have a phase system in place for projects. No partial refunds shall be given for a phase that is already underway or nearing completion for that matter.
- Everything we do, we get dedicated approval from our clients. After your approval has been availed of, no refund requests shall be entertained regarding refunds.
- Digital Marketing Packages do not qualify for refund policies but have cancellation deadlines.
- Both the service provider and the client are bound by terms of service and agreement with specific guidelines for each of them. If the client fails to abide by the specified terms, they forfeit the right for any refunds related to the project.
Any delay that might occur due to clients deviating from the service norms shall not be compensated for by the service provider.